UPDATE ON CORONAVIRUS

19th March 2020

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Re: COVID-19 UPDATE

ThorsTrees.COVID-19.Letter.19.3.20

(click link above to download letter)

 

To our Thor’s Trees community,  
 
Firstly, we hope that you’re all staying healthy and keeping safe during these uncertain times. 
We’re taking the current global situation around COVID-19 (Coronavirus) very seriously here at Thor’s Trees and I want to take this opportunity to let you know that we’re doing all we can to keep our staff, visitors and clients safe.  We are closely monitoring the advice of World Health Organisation (WHO), Public Health England (PHE) and local government in relation to coronavirus and its impact on contact in relation to carrying out tree works at our client’s properties. 
The good news is that we are currently running the business as usual with additional control measures in place to ensure that staff members are not ill and are entirely fit for work.
Precautionary measures are in place and we are monitoring the situation as it develops. All of our amazing staff are being encouraged and are maintaining high levels of hand, respiratory and personal hygiene and have limited social activity outside of work hours.  
Due to the fact that we are working outside, currently the governments advice around ‘social distancing’ can easily be maintained whilst carrying out tree work at your property. We’ll be greeting you with a smile instead of a handshake so please don’t be offended.
Once again we draw your attention to adhere to the government & NHS issued guidelines: (www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public). 
 
PLEASE NOTE:  

1. We request you inform us if you have any symptoms relating to the coronavirus prior to the works taking place. If you have any vulnerable persons within the household, please also inform us prior to the date of the works so that we can bespoke the service we provide to you on the day. 

2. All of our staff are continuously monitored for the symptoms of coronavirus and have shown to have no signs of the virus and do not belong to any household displaying any of the signs of the virus. 

3. We require your assistance in minimising the effects at all site visits for the time being although initial site visits are essential for us to your quote works we would encourage all other communication over telephone or email where possible.

4. Due to that fact that we take this matter seriously and with careful consideration, we ask that in the event that any of our staff may need to go into/through your property, whether it be for a quote or to carry out tree works, we ask that you allow hand washing facilities (a tap or sink) on request to ensure that hygiene levels stay high. All our staff have their own personal hand towels and soap.
 
We will regularly update social media channels and will keep you informed of further developments via email. Please contact us for further information or assistance if required or should you have any specific requests in regard to our visit.  
 
We really want to thank everyone for their cooperation and continued support. Stay positive, keep calm, carry on and remember… 
 
We are here to help!
 
Kind regards,

Lawrence Thor Stephen

NDArb, TechArborA

Managing Director at Thor’s Trees 

 

ThorsTrees.COVID-19.Letter.19.3.20

(click link above to download letter)

 

 

 

 

 

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