Emergency Tree Service - 24 Hour Call Out
Trees sometimes fail without any warning. In the event of an emergency, Thor's Trees provides our customers with a 24-hour emergency tree service, 365 days of the year.
Whether it's a hazardous tree that has failed, one that is in danger of failing, or failure that has resulted due to storm damage, our experienced staff will work hard to get the right equipment and team to the incident as quickly as possible.
Our trained experts respond to emergencies quickly and efficiently to assess damage, identify further risks, and create an action plan to make the situation safe while minimising additional damage.
“We promise to respond to any emergency tree situation as soon as we can, no matter what
time of the day or night.”
Founder & CEO – Lawrence-Thor Stephen
Our Emergency Tree Service Process
1. IMMEDIATE CONTACT
When you call our emergency line, you'll speak directly with a qualified arborist who will gather essential information about your situation.
2. RAPID DEPLOYMENT
Our nearest available team will be dispatched to your location, typically arriving within 60-90 minutes depending on your location and weather conditions.
3. SITE ASSESSMENT
Our experts will quickly evaluate the situation, identifying immediate hazards and risks to property and safety.
4. SAFETY PLAN
We'll create and explain a clear action plan, including immediate measures to secure the area and prevent further damage.
5. EFFICIENT RESOLUTION
Using specialised equipment and techniques, we'll safely address the emergency situation with minimal disruption.
6. COMPLETE CLEANUP
We never leave a mess behind – all debris will be removed and properly disposed of, leaving your property clean and safe.